Shipping policy
Shipping Policy
Effective Date: July 12, 2026
Thank you for shopping with KANI DORR.
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed.
Orders are not processed or shipped on weekends or public holidays.
Shipping
We currently ship to selected countries worldwide.
Shipping times vary depending on the destination and the shipping method selected at checkout.
Estimated delivery times are provided for reference only and are not guaranteed.
Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information, where available.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Delivery Delays
While we do our best to ensure timely delivery, KANI DORR is not responsible for delays caused by customs clearance, weather conditions, shipping carriers, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
KANI DORR is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at support@kanidorr.com. We will work with the shipping carrier to help resolve the issue.